Jetson Mailers - Privacy Policy

Jetson Mailers is committed to protecting your privacy. This privacy policy applies to data we collect when you use our websites, visit our company, and interact with our business. There are various ways that you might interact with Jetson Mailers, and the data you provide when doing so allows us to improve our services.

This privacy policy explains:

What data we collect, and why we collect it

  • How we use that data
  • How we protect that data
  • How you can control your data, including Website tracking (Cookies), Security of Data, Compliance Standards, Privacy, and Data Processor Activity
  • How we will respond to your request for access to your Privacy Data including, a) your Right to Know, b) your Right to Delete, c) your Right to Opt-Out of Sale and d) your Right to Non-Discrimination

Data We Collect, Share and Sell

Jetson Mailers is a “Service Provider” who Processes (Print, Collate, Mail and Distribute) data for the business purpose of Mailing and Distributing Marketing Material for Customers/Clients. Data that Jetson Mailers Process, Mail and Distribute is owned solely by its Customer/Clients. Data that is owned by the customer is never sold and or shared with anyone. For the purpose of clarity, Customers and Clients are used interchangeably.

Direct interactions

You may give us your personal Data by filling in forms or by corresponding with us by post, phone, email or otherwise.

Automated technologies or interactions

Jetson Mailers does Not collect personal data via our website.
Jetson Mailers does not keep any additional sensitive information unless you are employed by the company.
Jetson Mailers may post links to third party websites (e.g. ADP, Paychex, Asurint, SwipeOn, Staffing Network) as a service to our employees and visitors. These third-party websites are operated by companies that are outside of our control, and your activities at those third-party websites will be governed by the policies and practices of those third parties. We encourage you to review the privacy policies of these third parties before disclosing any data, as we are not responsible for the privacy policies of those websites.

Jetson Mailers’ Customers

Jetson Mailers customers provide us with data that is solely used for processing the mail and or Direct Marketing Campaigns. This data is solely owned by our Clients. Listed below are examples of the type of Personal Information given to us by our Clients.

Purpose/Activity Type of Data Lawful basis for processing including basis of legitimate interest
To register you as a new customer on the behalf of our Client/Marketing Campaigns (a) Identity, b) contact, c) Financial, d) Marketing Communication, e) Legal notices and any other Direct Marketing Campaigns for our Clients a) Performance of a contract with you on behalf of our client, (b) Necessary for our legitimate interests (to recover debts due to our client), c) Necessary to comply with a legal obligation

We only process data based only on our clients’ instructions. Jetson Mailers may obtain the following types of Customer/Business data, Contact data: name, address, invoice data including account data, and order data. Jetson Mailers does Not share data with affiliates, business partners, service providers, subsidiaries, or contractors without our Customer/Clients consent.

Data Processor “Service Provider” Activities

Jetson Mailers operates as a Data Processor for our business customers located in the U.S.
Listed below are the type of Personal Information Jetson Mailers has collected and processed from consumers within the last twelve (12) months. For purposes of illustration, the chart below provides examples of personal information.

Category Examples of Personal Information Collected Sources Purpose Third Parties Shared
Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, company, or other similar identifiers No, provided to us by our Clients (a) Directly from our Clients, (b) From third parties, our clients (a) Performance of a contract, (b) Necessary for our legitimate interests, (c) Necessary to comply with a legal obligation (a) Print production vendors, (b) Promotional item vendors, (c) Fulfillment center vendors

Jetson Mailers obtains the categories of personal information listed above from our Clients and vendors. For example, from our Clients who rely on us for executing marketing plans, or printing/mailing publicly available information about you or information from our financial and transaction data partners.

Data provided to us by our Clients cannot be shared without their consent. We encourage you to contact any company you believe may have provided Jetson Mailers with your data to have it removed from their system in accordance with their privacy policies. Jetson Mailers' business customers remain the data controllers/owners with respect to any Customer data that they provide to Jetson Mailers for our provision of services.

Jetson Mailers therefore acts in accordance with the instructions of such customers regarding the collection, processing, storage, deletion, and transfer of Customer data, as well as other matters such as the provision of access to and rectification of this Customer data. If our customer requests us to delete, remove or disclose your data, Jetson Mailers will comply with our customers' written instructions. In the case of data that is no longer being processed, the backup data might be reviewed if in the normal course of business, it has not been purged from the system. Customer owned data is routinely retained up to 60 days after it has been processed. Customer data is purged on a 60-day cycle after it has been processed.

Request received through our Privacy Point of Contact relating to our Customers provided Data will be forward to them. Jetson Mailers will act on our Clients written instructions.

Sales of Personal Information

In the preceding twelve (12) months, Jetson Mailers has not sold personal information. We do not sell the personal information of consumers.

Visitor to our Website – The use of Cookies

Cookies are a technology that can be used to help personalize your use of a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. The company uses "temporary cookies" on our website, and such temporary cookies expire upon the end of the browsing session. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or decline at any time.

In addition, you can also delete your Cookies and clear your browsing data.

Children's Online Privacy Protection - COPPA

Jetson Mailers does not sell its services to children. As such, our Sites are designed for adult user interaction.

Visitor to our company’s Building – Physical Address

Visitors to our physical address will be greeted by our automated receptionist SwipeOn. SwipeOn is a vendor to Jetson Mailers who collects your data for the purpose of providing a service. That service includes verifying your identity. SwipeOn Privacy Policy applies. Please visit SwipeOn regarding its Privacy Policies.

All other visitors to the building are subject to rules and restrictions governing access to the building.

Privacy Laws and Regulations

Jetson Mailers adheres to US and other international regulations such as:

  • GDPR Regulation 2016/679
  • California Consumer Protection Act CCPA - AB-375 (CCPA)
  • New York Privacy Act NYCA

GDPR, CCPA and NYPA provide California/New York State residents the right to have personal information deleted. Consistent with the spirit of Privacy Regulations, Jetson Mailers aims to resolve complaints about our collection or use of your personal data at no cost to the individual.

Privacy and the safeguard of Data

Jetson Mailers takes appropriate technical and organizational measures to safeguard all personal data against unauthorized or unlawful processing of, or accidental loss, damage, misuse, unauthorized access, unauthorized disclosure, unauthorized alteration, or destruction, and maintains reasonable procedures to help ensure that such information is relevant for its intended use, accurate, complete, current and not excessive and that such information is not retained longer than is reasonably necessary.

With respect to personal data received or transferred, Jetson Mailers is subject to the regulatory enforcement powers of the United States Federal Trade Commission. In certain situations, Jetson Mailers may disclose personal data as necessary in connection with the sale or transfer of all or part of its business, where required or permitted by law, where Jetson Mailers believes that such disclosures are appropriate in connection with a law enforcement request or as otherwise permitted by the Privacy Act, or in order to investigate, prevent or take action regarding illegal activities or suspected fraud or in order to comply with, enforce or apply Jetson Mailers agreements.

Individuals with inquiries or complaints regarding our Privacy policy should contact the Jetson Mailers Privacy point of contact - at Jetson Mailer 1005 101st St, Lemont, IL 60439. Jetson Mailers will respond to your inquiry within 45 days. The Privacy Data Request Form will be used to collect individual requests for Privacy data.

Your Rights as a consumer - Accessing and Updating Your Personal Data

If you have provided Jetson Mailers with your personal data, you have various rights:

  • If you are a data subject based in the EU (and to the extent that Article 3(2) of Regulation (EU) 2016/679 (GDPR) of the European Parliament and of the Council of 27 April 2016 applies to you) and where we control your data, you have the right:
    • (in certain circumstances) to erasure of personal data (and to therefore be forgotten)
    • to data portability
    • to launch a complaint with the office of the Information Commissioner
    • to inspect the data stored by Jetson Mailers for accuracy
    • to have the option to opt-out or opt-in for further communications from Jetson Mailers
    • via Subject Access Request, to know whether or not we are processing your personal data, the nature of that personal data, and the purposes of the processing
  • If you are a consumer based in California, US (and to the extent the CCPA applies to you), and where we control your data, you have the right, once your request has been verified:
    • to request disclosure of the personal information collected about you
    • (in certain circumstances) to the deletion of your personal data
    • (where applicable) to opt-out of the selling of your personal data
    • to nondiscrimination for exercising your rights
  • Where the above does not apply to you, you may have the right to inspect the data stored by us for accuracy or may request that the data be removed from our files. Jetson Mailers will make a reasonable effort to comply with such requests except where it would require a disproportionate effort (for example, developing a new system or changing an existing practice). We will require that you verify your identity before we act on a request to edit or remove your data. Please direct any questions about your data to Jetson Mailers by sending an inquiry to the appropriate contact in the “Privacy point of contact” section below.

Compliance - if your Personal Information data is owned by Jetson Mailers

Individuals with inquiries or complaints regarding our Privacy policy should submit a Privacy Data Request Form to:

Privacy point of contact
Privacy
Jetson Mailers 1005 101st St
Lemont, IL 60439

Or by completing “Message Jetson Mailers” @ www.jetsonmailers.com/contact/

Jetson Mailers will respond to your inquiry within 45 days.

In general, our report back to you will consist of the following:

  • Jetson Mailers does not collect any Privacy Data on our website, and therefore do not have any of your information on file
  • Any Personal Information that is only maintained in an unsearchable or inaccessible format, is solely for legal or compliance purposes, and is not being used for business commercial benefit

Compliance - if your Personal Information data is owned by a Third Party

Customers with inquiries or complaints regarding our Privacy policy should contact the Jetson Mailers Privacy point of contact - at Jetson Mailers 1005 101st St, Lemont, IL 60439. Jetson Mailers will respond to your inquiry within 45 days.

In general, our report back to you will consist of the following:

  • Any data which is owned by our customer will be dealt with based on our customers instructions. At our customer’s request Jetson Mailers will search, replace, or delete data provided for printing, and provide a report back to the customer about the data that was found, if any, as well as confirming that such data, if any, was altered or removed in accordance with the customer request
  • You will not be discriminated against for exercising your CCPA rights. Unless permitted by the CCPA, we will not:
    • Deny you goods or services
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
    • Provide you a different level or quality of goods or services
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

Personal Information - Jetson Mailers Employees

Jetson Mailers collects employee data only for legitimate business purposes, including:

  • Carrying out obligations under employment and employment, background checks and benefits laws, and in connection with other working relationships or arrangements (using Staffing Network for employee screening, and Asurint for employee background checks)
  • Employee communications, including development and training programs
  • Maintaining an employee directory
  • HR activity, including:
    • Managing employee compensation and performance
    • Managing employee hiring (including background checks, references check) and employee terminations
    • Voluntarily obtaining employee personal data about family members, including emergency points of contact
  • Jetson Mailers Help Desk activity, including audio recordings
  • Physical Security based video recordings

Employee information on health, performance evaluations and other sensitive employee matters, whether it is stored manually or electronically, is accessible by other Jetson Mailers employees only if necessary, with respect to legitimate human resource functions or issues. Additionally, employee personal/family information is never sold, leased, or rented to any third party. Jetson Mailers will obtain affirmative consent from an employee before using such employee's personal data for any purpose other than described above. The length of time Personal Data is retained is governed by the applicable law.

Employee personal data will never be disclosed to third parties except as follows:

  • To those retained by Jetson Mailers as agents for the purposes of providing requested services to Jetson Mailers
  • Where required pursuant to an applicable law, governmental or judicial order, law or regulation, or to protect the rights or property of Jetson Mailers
  • Where the employee voluntarily provides personal data, and the context makes it clear that such data will be provided to a third party (agency, background checks)

Where human resource data is transferred from the outside the country to the US in the context of the employment relationship, Jetson Mailers will cooperate in investigations by and to comply with the advice of the appropriate governing authorities.

How We Use Data

In the event the data you provide to us is an application for employment, that application will be held in accordance with our HR records management policy. With respect to communications with the company, you have the option to opt-out of further communications from Jetson Mailers.

Jetson Mailers may also use or disclose your personal data when Jetson Mailers believes, in good faith, that such use or disclosure is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property or safety of Jetson Mailers, Jetson Mailers users, or others. Jetson Mailers reserves the right to transfer and disclose your data if Jetson Mailers becomes involved in a business divestiture, change of control, sale, merger, or acquisition of all or a part of its business.

Security and Securing Data

The security of your personal data (provided to us by our customers) is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it.

Jetson Mailers uses reasonable measures to safeguard personally identifiable data, which measures are appropriate to the type of data maintained and follows applicable laws regarding safeguarding any such data under our control. In addition, Jetson Mailers may use encryption technology to enhance data privacy and help prevent loss, misuse, or alteration of the data under Jetson Mailers' control. Jetson Mailers also employs industry-standard measures and processes for detecting and responding to inappropriate attempts to breach our systems.

Monitoring and Enforcement

Jetson Mailers regularly reviews our compliance with our privacy policy. We also adhere to several self-regulatory frameworks in addition to complying with applicable law. If we receive formal written complaints, we will follow up with the person making the complaint. We work with the appropriate regulatory authorities to resolve any complaints that cannot be resolved directly.

Compliance

Individuals with inquiries or complaints regarding our Privacy policy should submit a Privacy Data Request Form to:

Privacy point of contact
Privacy
Jetson Mailers 1005 101st St
Lemont, IL 60439

Or by completing “Message Jetson Mailers” @ www.jetsonmailers.com/contact/

Jetson Mailers will respond to your inquiry within 45 days.

In general, our report back to you will consist of the following:

  • For employees (past or current), contractors, vendors, or agents of Jetson Mailers the HR department will respond based on the applicable laws governing sensitive/privacy/confidential data.
  • You will not be discriminated against for exercising your rights

Changes to this Privacy Policy

Jetson Mailers may change this privacy policy from time to time. If this privacy policy changes, the revised privacy policy will be posted at the "Privacy Policy" link on the website’s home page. Your continued use of Jetson Mailers’ website constitutes acceptance of such changes in the privacy policy, except where further steps are required by applicable law.